1. Introduction
Gyanee ("Gyanee", "we", "us", or "our") operates an AI-powered chat assistant that helps you discover coupons and deals from third-party merchants. This Privacy Policy explains what information we collect when you use our app and website (together, the "Services"), how we use and share it, and the choices you have. By using the Services, you agree to the practices described here.
2. Information We Collect
We collect the following categories of information:
- Account information. Your mobile phone number (used as your unique account identifier and verified via a one-time password), and any profile details you choose to add such as name, email address, date of birth, gender, profile picture, and language preference.
- Conversations.The messages, questions, and any voice inputs you send to the assistant, along with the assistant's responses, so we can answer you and improve the experience.
- Activity data. The deals and coupons you view or click, the resulting redirects to merchant sites, and purchase conversions reported back to us by our affiliate partners, which we use to measure what is useful and improve your results.
- Technical data. Information generated through your use of the Services, such as approximate timestamps, session tokens, and basic device or browser information needed to operate and secure the Services.
3. How We Use Your Information
- To create and secure your account and verify your identity via OTP.
- To understand your request and surface relevant deals and coupons.
- To measure which deals are useful and earn the affiliate commissions that keep the Services free.
- To personalize recommendations and improve the relevance and quality of search results.
- To communicate with you about your account and important service updates.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with our legal and regulatory obligations.
4. AI Processing
Your messages are processed by large language models to interpret your request and generate responses. The assistant is designed to recommend only deals retrieved from our catalogue and does not make automated decisions that produce legal or similarly significant effects about you. Please avoid sharing sensitive personal information in your chats.
5. Affiliate Networks & Third Parties
We earn affiliate commissions through the networks and merchants you shop with, and this is how the Services stay free for you. When you click a deal, we append a tracking identifier to the merchant link so the purchase can be attributed and our commission confirmed. The affiliate network and merchant then process your purchase under their own privacy policies, which we do not control. We may also rely on service providers (for example, hosting, email delivery, and analytics) that process information on our behalf under appropriate confidentiality and security obligations.
6. How We Share Information
We do not sell your personal information. We share it only:
- with affiliate networks and merchants as needed to attribute purchases;
- with service providers acting on our instructions to operate the Services;
- where required by law, regulation, legal process, or to protect the rights, safety, and security of our users and the Services;
- in connection with a merger, acquisition, or sale of assets, subject to this Policy.
7. Data Retention
We keep your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we deactivate it and remove or anonymize your personal details; certain records required for accounting and legal compliance may be retained in a de-identified form.
8. Your Rights & Choices
- Access & correction. You can view and update your profile information at any time from within the app.
- Deletion. You can delete your account from the app, which deactivates it and anonymizes your personal data as described above.
- Communications. You can opt out of non-essential messages; we may still send service-related notices.
To exercise any right, contact us at info@nquire.ai.
9. Security
We use reasonable technical and organizational measures to protect your information, including encrypted transport and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Cookies & Local Storage
We use your device's local storage to keep you signed in (for example, storing your session token) and to remember basic preferences. Clearing your browser or app storage will sign you out.
11. Children's Privacy
The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
12. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you through the Services. Your continued use after changes take effect constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at info@nquire.ai.